Creating a safe and supporting environment for our staff and volunteers is a key objective for RSPCA Norwich. We do this by ensuring honesty and transparency within our practices and putting policies in place that protect our colleagues, volunteers and supporters.
Annual Report & Accounts
In the interest of transparency, you can download our past annual reports & accounts by clicking the links below.
Complaints Procedure
This procedure is for complaints from members of the public about RSPCA Norwich services, our members of staff, our volunteers or our Trustees. The complaints procedure is not designed to handle animal welfare concerns about a particular animal, or other general animal welfare matters such as farm animal transport or slaughter. These must be reported in the usual manner by calling the RSPCA Cruelty Line on 0300 1234 999.
Privacy Notice
This privacy notice outlines how we collect and use personal data that is gathered by ourselves “Royal Society for the Prevention of Cruelty to Animals Norwich Branch CIO, charity number 1209360” through our services.
“Speak Up” (Whistleblowing) Policy
This policy makes clear the principles, scope and the process for raising concerns about the staff of, individuals working on behalf of, and the practices of, RSPCA Norwich. It is important that any fraud, misconduct or wrongdoing by staff or others is reported and properly dealt with. This policy applies to all of those working for the charity, whether within a volunteering or employed capacity. The precedents set out in the policy can also be applied to and followed by members of the public who come into contact with the charity, and also contractors and partners of RSPCA Norwich.
Safeguarding Policy
RSPCA Norwich works to make a positive contribution to a strong and safe community and recognises the right of every individual, employees, volunteers, customers and donors, to stay safe. This policy seeks to ensure that the charity undertakes its responsibilities in regard to the manner in which it protects staff, volunteers, children, younger people and/ or adults at risk and that it will respond to any concerns appropriately.
Anti-Fraud, Bribery & Corruption Policy
The purpose of this policy is to set out our stance on fraud, bribery and corruption and our approach to preventing, detecting, reporting and investigating fraud, bribery and corruption.