How it Works

Once we have received your completed form, one of our animal welfare team members will contact you to arrange either a virtual or at home visit before offering a viewing either at our Branch office, at the fosterer, or at the private boarding establishment the animal is being housed at.

We conduct a virtual or in person home visit and once this has been passed, you can arrange to view the animal at a time that works best for you and the fosterer. Our home visits are conducted by our Animal Welfare Team who will contact you directly to arrange a time that suits you. Home checks are a common practice when adopting from most animal welfare organisations, and are done as part of our duty of care to ensure our animals find an appropriate home, so please do not be offended when asked to arrange one. They are nothing to worry about and our staff are suitably trained to make sure the process is as relaxed as possible – they are also a great chance for you to ask any questions you may have about your potential new pet.

Once the home visit has been conducted, we will arrange the adoption process to be completed at a time suitable to you and the fosterer. Please note: as part of your adoption from us, your new pet will be neutered, microchipped, vaccinated and will have received internal & external parasite treatment. If the animal is too young at the time of adoption, we will supply you with a voucher for neutering at one of our selected partnered vets. You will also be provided with a complete veterinary history of your new pet and 4 weeks pet insurance with PetPlan (cats, dogs and rabbits). This can take up to a week to be compiled so there may be a delay between a home visit being approved and the adoption appointment taking place.