2024 Neutering Support Terms & Conditions

Terms & Conditions

Payment by a member of the public for a neutering voucher is acceptance of the following terms & conditions, as outlined below.

  • All neutering vouchers require an owner contribution, see below for contribution amounts:
    • Cats: £ 40 
    • Dogs: £130
    • Rabbits: £ 70
  • Vouchers are available to all animal owners within the Branch catchment area – this is defined by postcodes.
  • Vouchers are non-refundable or exchangeable.
  • You must apply for each animal requiring neutering and one voucher is offered per procedure.
  • You are the legal owner/keeper of the animal you are applying for.
  • Vouchers only cover the cost of a basic neutering procedure, with pain relief. They do not include additional support materials or treatments such as Elizabethan collars, dissolvable sutures, further blood tests, pregnancy surcharges or retained testicles.
  • Multiple vouchers will only be issued with prior Branch agreement only.
  • All owner contributions must be paid online directly to the RSPCA Norwich Branch at time of application.
  • Any queries regarding neutering vouchers must be made to the RSPCA Norwich Branch (contact details are as displayed on this document).
  • Vouchers are only valid at a participating partner veterinary practice (details of such will be available as part of the application process). Owners must attend the chosen veterinary practice selected unless authorisation is given by the Branch to change practice prior to the appointment being booked.
  • Vouchers are valid for 6 months from date of issue only, unless any extraordinary circumstances whereby small extensions might be granted under Branch discretion.
  • A veterinary examination is required prior to any neutering procedure taking place in order to confirm that the animal is in good health and able to undergo the procedure.
  • Post-operative advice will be issued by the veterinary practice undertaking the procedure, and it is recommend that such advice is adhered to.
  • The RSPCA Norwich Branch will hold your information solely for the purpose of the administration of any vouchers issued. Your information will be shared solely with the participating partner veterinary practice selected by you.