Love my job! I must have been in this role as a Shop Manager for twenty years. In my role, every day is a challenge to try and make as much money as we can by displaying merchandise in the best way possible, changing displays on a regular basis but most importantly customer care, knowing their needs and listening. My passion in life is animals, I love them all, one Labrador in particular! The team of helpers I have here, my deputy Pete and all the volunteers, work very hard to make the shop inviting to the customers with good customer care. We do extra events such as fashion shows which I enjoy putting together but the staff all help, it’s a team effort. As for the future who knows.