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Privacy & Cookies Policy
Cookie policy
What are cookies?
Cookies are small text files placed either temporarily or permanently on your computer by websites that you visit which collect and record information, including your IP address. Each time you visit one of our websites, your browser will send the cookie file back to the website's server on each subsequent visit unless you alter your browser settings.
We use cookies to enhance the experience of the user as well as to record site usage data anonymously.
Why do we use cookies?
Cookies help us to:
understand how visitors use our website and collect anonymised statistics (e.g. the number of visitors to our websites) in order to improve performance
remember your details and preferences to avoid asking you for that information again
deliver our online services as our subsidised neutering scheme and online adoption form
What information do we collect through cookies?
Examples of ways we may use cookies to record information include:-
sections of our website you visit and engage with, and the amount of time you spend on the website through Google Analytics.
your personal preferences when engaging with the website.
the country, region, city and/or borough associated with your IP address or device
the type of device and browser you use
For more information on how we handle your personal information, please see our Privacy Notice.
Types of cookies
There are two types of cookies; first party cookies and third party cookies. First party cookies are set by us. Third party cookies are set by service providers on our behalf in order to provide a service to you. We may collect some or all of the information available from cookies when you visit our website, depending on how you use it.
By continuing to use our website, you consent to our use of cookies and those we use will be stored on your device unless you change your cookie preferences in your browser.
Our website may also contain hyperlinks to third party websites that are owned and operation by other organisations. These websites have their own privacy policies, including policies on their use of cookies, and it is important that you read them as they will govern the use of any personal information you submit or which is collected by cookies whilst you browse that website. We cannot accept any responsibility or liability for the privacy practices of third party websites and your use of such websites is at your own risk.
Categories of cookies we use
Strictly necessary cookies
These cookies are needed in order for our website to function and are designed to improve your website experience. They're usually only used in response to you accessing one of our services such as filling in our online forms such as our neutering voucher application or by making an online donation to us; without the cookies the service cannot be provided to you. You can set your browser to block these cookies but some parts of our site will then not work as you would expect. These cookies do not store any information that could identify you and they are usually only set in response to an action (e.g. you filling in a form).
Functional Cookies
These cookies allow the website to remember choices you make (such as remembering whether or not you would like to hear about our newsletter) and exist to provide enhanced, more personal features. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.
Performance cookies
Performance cookies collect analytical information using Google Analytics about the pages on our website which have been visited, how many visits they receive, how often and where visits come from. The cookie has no way of identifying you, it doesn't hold any of your personal data nor can it be used retrospectively to track you. These cookies help us to ensure we can develop our website to provide the content you find useful and engaging. For more information on what information Google Analytics collects and how it is stored, please see their privacy policy: https://policies.google.com/privacy
Changing your cookie preferences
If you wish to reject or disable any cookies which are set by our websites, you can do this through your browser settings. For your information, here are links to show you how to change in cookie settings for various browsers:
Necessary cookies are absolutely essential for the website to function properly. This category only includes cookies that ensures basic functionalities and security features of the website. These cookies do not store any personal information.
Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. It is mandatory to procure user consent prior to running these cookies on your website.
